1. INTRODUCTION
This Privacy Notice applies for the purpose of the processing personal data related to the lost or delayed baggage when you submit lost/delayed baggage declaration form online via baggage search system.
In this Privacy Notice you find information about how we process your personal data and what rights you have as a data subject. You can also find here the contact details of the responsible data controller, with whom you may exercise your rights.
The provision of personal data is not a statutory or contractual requirement, or a requirement necessary to enter into a contract. Therefore, you are not obliged to provide the personal data to us. But in the case, you want to proceed your request, you must provide personal data that is marked as mandatory one in the declaration form.
2. OUR CONTACT DETAILS
Aviator Airport Partner ApS, CVR-nummer 38988050, address: Vestvej 7, 2770 Kastrup, Denmark, phone number: +45 2788 4129, email: [email protected] (hereinafter – „the Company”, „we“, „ours“), identifies itself as a data controller.
If you have any questions, comments, or complaints regarding how we handle information about you, or if you want to assert any of your rights under the GDPR, please contact us via email [email protected] request will be assessed by us on a case-by-case basis.
3. WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE?
We collect and process your personal data such as name, surname name, e-mail, baggage tag-numbers for the purpose of the handling your lost or delayed baggage declaration and the finding of your baggage.
4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We will process your personal data to fulfil the terms of the contract you have entered with the airlines, when you baggage are lost or delayed.
By ticking the checkbox(es) at the time of the declaration, you confirm that you have read and understood the terms and conditions of the processing of personal data set out in this notice.
5. HOW LONG DO WE STORE YOUR PERSONAL DATA?
Personal data is only processed for no longer than 90 days.
6. DATA SHARING INSIDE EEA
Your personal data may be disclosed to a third party if required by law, regulations, or an official decision by a relevant authority or who work with us to help deliver our services, in order to fulfil our legal obligations or at your request, under the following circumstances:
- the legal authorities;
- designated staff of Scandinavian Baggage Services, Amager Landevej 171 A, 2770 Kastrup SE 40944877 (SBS ) who deliver the baggage to passengers.
- Contractors, service providers and other partners on behalf of the Company (if relevant).
7. DATA TRANSFER OUTSIDE EEE/EU
Your personal data is processed in the European Economic Area (EEA). We do not intend to transfer, and do not transfer, your personal data to third countries.
8. DO WE APPLY AUTOMATED DECISION-MAKING OR PROFILING?
Your personal data will not be used for automated decision-making including profiling.
9. RIGHTS GUARANTEED TO YOU
We guarantee the implementation of the following rights and the provision of any related information at your request or in case of your query:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
- Your right to withdraw consent – You have the right to withdraw your consent in certain circumstances.
10. HOW TO COMPLAIN
If you disagree with our actions or the response to your request, you can complain to the Datatilsynet, address: Carl Jacobsens Vej 35, 2500 Valby, e-mail: [email protected] phone: +45 33 19 32 00, website: www.datatilsynet.dk . In all cases, we recommend that you contact us before making a formal complaint so that we can find the mutual solution.
11. UPDATES
We may change this Privacy Notice from time to time. We encourage you to review this Privacy Notice periodically.